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Scandinavian Speaking Customer Service Advisors

Do you like to help others and are you confident using phone and computers as part of your daily work? Do you have previous experience in customer service roles? We are looking for people that are calm and solution oriented with good language skills (both spoken and written) in one of the Scandinavian languages and in English.

Webhelp Malaga  is looking for more solution oriented people to join our call centre. As a Customer Service Specialist your daily work will be handling incoming calls and chat from customers needing help and advice on flight booking enquiries. 

About you:

  • Speak and write fluent Norwegian, Swedish or Danish
  • Very good English
  • Customer service experience
  • Calm, respectful and positive
  • Able to work on own initiative
  • Good work ethic
  • Former experience from Airline or Travel business is seen as a plus

We offer:

  • Paid training (2 weeks classroom training + 3 weeks “grad bay”)
  • Stable work contract – from day one.
  • Working with known international brand names
  • Social events
  • International environment with Scandinavian values
  • Valuable training and experience
  • Opportunity to practice languages and develop new skills
  • Recognition, performance evaluation & feedback
  • Stability and security
  • Paid Vacation according to Spanish law (4 week + 4 days/year)

Please apply online with your English CV.


Making business more human for the world’s most exciting brands

We live in an era of fast connectivity and AI. Today, human experiences have even more power to make businesses come to life in customers’ hearts and minds.

Webhelp is committed to making business more human.

It’s through this commitment that Webhelp enriches customer experience, and designs business solutions that create value for the world’s most exciting companies.

Webhelp is a partner across a range of services including customer experience solutions, social media moderation through to payment services.

Hundreds of brands across the world trust Webhelp because of their people, the culture they work in, and the ideas and technology they put to work.

Webhelp believes that Emotional Intelligence creates a lasting impact, and their skill in marrying a differentiating human touch to the right technology is what makes a real difference for their clients.

By choosing Webhelp they access the passion and experience of 50,000 game-changers from more than 140 locations in 36 countries. Each one determined to bring their own intelligence, empathy and experience to the table every day. Webhelp invests in people and the environment they work in, because they know that when people thrive, it has a powerful impact on them, their customers and on their partners’ business.

Webhelp believes that making business more human leads to a better customer experience - and a healthier bottom line.

Webhelp is the European leader in their industry, with a revenue of €1,4B in 2018, and aims for a global leadership position.

Webhelp is currently owned by its management and GBL, a leading global investment holding, as of November 2019.

More information can be found at www.webhelp.com

Non-discrimination: Webhelp sees diversity as a resource and encourages all regardless of gender, age, religion, ethnic origin to seek employment with us.

 

Or, know someone who would be a perfect fit? Let them know!

Webhelp Malaga

Av. Salvador Vicente, 20
29631 Benalmádena Directions cv.malaga@lv.webhelp.com

Life at Webhelp

We offer the opportunity to build working experience while you are working in Spain. Certified trainers give you the full training needed to succeed. You will meet great people - both customers and colleagues. 

You are always welcome to apply for a job with us!

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